International Workshop on Automated Incident Management in Cloud
21.04.2015 - 24.04.2015
Campus of the University of Bordeaux
- Bordeaux France
The ongoing adoption of Cloud Computing has lead to an increase in the level of complexity of the existing services and inherently higher risks for companies willing to migrate in order to benefit from this new paradigm. These risks could arise from deviations from the normal operation that could lead to a reduction or interruption of the QoS, service shortages, or incidents.
Cloud Incident Management, as a novel research direction, is addressing specific issues that are related to cloud services, bringing under the same umbrella relevant topics including cloud management automation, SLA and QoS management (and specifically management of SLA incidents), Cloud forensics and targeting the resolution of deviations from normal operations.